Account, privacy and safety
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Change your email address

Change the email address you sign in with in Settings, Account. You confirm the new address with a 6-digit code.

Checked on Oct 1, 2026

You sign in to Music24 with your email address. You can change it at any time while you are signed in to the app. We send a code to the new address to make sure it is yours. An API token or a connected AI client cannot change it.

Change it in the browser

  1. Select Settings at the bottom of the sidebar and open Account. On a phone-sized screen, tap your avatar and select Settings.
  2. Under Email address, select Change email.
  3. Type the address in New email and select Send code.
  4. Open the email we sent to the new address. It holds a 6-digit code.
  5. Type the code in Verification code and select Confirm.
  6. Music24 shows your new address. Select Done.

Change it in the iPhone or Android app

Tap your avatar to open Settings, then open Account. The Email address card has the same steps: Change email, New email, Send code, Verification code and Confirm.

About the code

  • The code works for 15 minutes.
  • After 5 wrong tries the code stops working. Ask for a new one.
  • Resend code sends a new code. It is ready 30 seconds after the last one.
  • No email after a few minutes? Check your spam folder.

What changes with it

  • From now on you sign in with the new address. Codes no longer go to the old one.
  • Sign in with Google or Apple keeps working. Those sign-ins are linked to your account, not to the address.
  • If you own the workspace, your billing email changes too, so receipts go to the new address.
  • If you are a member of a workspace someone else owns, only your own sign-in address changes. Its billing email stays with the owner.

If you see an error

  • That is already your current email. You typed the address you sign in with now.
  • That email is already in use by another account. Each address belongs to one Music24 account. Use another address, or delete the other account first.
  • That verification code is incorrect. Check the digits and try again.
  • That verification code has expired. Please request a new one. The 15 minutes passed or you used every try. Select Resend code.

Questions

Do I lose anything when I change my email?

No. Your workspaces, artists, pages and plan stay as they are. Only the address you sign in with changes.

I no longer have access to my old email. Can I still change it?

Yes, if you can still sign in, for example with Google or Apple. The code goes to the new address, not the old one. If you cannot sign in at all, email [email protected].

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Still stuck?

Write to us. Send the email address of your Music24 account with your question.

Email [email protected]