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Delete your account

Delete your Music24 account in Settings, Account, Danger zone. It happens at once and cannot be undone. Cancel an App Store or Google Play subscription first.

Checked on Oct 1, 2026

Deletion is immediate and permanent. We cannot bring back a deleted account, its pages or its data.

Before you delete

Cancel an App Store or Google Play subscription in the store. We cannot cancel it for you, and deleting your account does not stop it. Cancel it in your Apple subscriptions or your Google Play subscriptions.
A plan you bought on the web is cancelled at once when you delete. The rest of the paid period is not refunded. Questions about a refund? Read Refunds and email [email protected] before you delete.
Keep what you need. Export your pre-save fans and save anything else you want to keep. Nothing can be downloaded after deletion.
Tell your team. Your workspace is deleted with your account. Its members lose access to it and keep their own workspaces, and open invites are cancelled.

Delete in the browser

Sign in at music24.com/app.
Select Settings at the bottom of the sidebar and open Account. On a phone-sized screen, tap your avatar and select Settings.
Under Danger zone, select Delete account.
Read the Are you sure? dialog and select REMOVE MY ACCOUNT.

Music24 deletes the account and signs you out on every device. See What deletion removes and what it keeps for the details.

Delete from the iPhone or Android app

Tap your avatar to open Settings and open Account.
Under Danger zone, tap Delete account. The app opens the Account settings of music24.com in your browser.
Sign in if the browser asks. Then select Delete account and REMOVE MY ACCOUNT.

Removing the app from your phone does not delete your account. Only these steps do.

If you are in a team

A team member can delete their own account. It deletes your own workspace and takes you out of every workspace you joined. Workspaces that other people own, and their data, stay. If you joined a team before workspaces came to Music24, the team workspace is your only workspace, and the deletion stops. The dialog says You joined this workspace as a team member, so you cannot delete the account from here. Ask the owner to remove you in Settings → Team. You then get a workspace of your own and can delete your account.

If it does not work

If you see There was a problem removing your account., your data was not deleted. Try again. If it keeps failing, email [email protected] from the address of the account.

Deletion always needs you signed in. An old version of the app may say To delete your account, update the Music24 app and sign in. Update the app and sign in, or delete the account in the browser.

Questions

Does deleting my account cancel my subscription?

A plan you bought on the web, yes: we cancel it at once. An App Store or Google Play subscription, no: cancel it in the store before you delete your account.

Can I sign up again with the same email later?

Yes. Deletion erases the address, so it can sign up again as a new, empty account. That new account gets no second free trial.

Can I undo a deletion?

No. The data is gone at once, and we cannot restore it.

Can I delete my account in the app?

Yes. In Settings, Account, tap Delete account. The app opens the same page of music24.com in your browser, where you confirm the deletion.

Account, privacy and safetyWhat deletion removes and what it keepsDeleting your account removes your sign-in, pages, artists and connected accounts at once. A few records stay, without your email address.Plans and billingCancel your planCancel a web plan in Settings → Subscription → Manage Subscription. You keep the plan until the end of the period you paid for.Account, privacy and safetyYour data rights (GDPR)How to see, correct, export or delete your Music24 data, and how to object to how we use it.Teams and workspacesOwner and member: who can do whatA workspace has one owner, who runs the plan and the team. Members work on every artist, page and campaign.