Troubleshooting and support
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I hit a plan limit

What each plan limit message means, when the limit resets and what lifts it.

Checked on Oct 1, 2026

When an action goes over your plan, the web app opens an upgrade window that names the limit, for example Publish more pages or Invite your team. The apps and the API show the messages in the table below.

The limit messages

LimitMessageWhat lifts it
Published pagesYour plan has no free page left. Unpublish a page or upgrade your plan.Free has 3 published pages. Unpublish one, or move to a paid plan.
ArtistsYour plan has no free artist left. Upgrade your plan to add an artist.Free has 1, Artist 1, Manager 10, Label 50. Upgrade to add more.
Social accountsYour plan has no free social account left. Disconnect an account or upgrade your plan.Disconnect a channel, or upgrade. Free has 1, Label 30.
Posts, video credits and AI insights a monthYou used all of this month on your plan. Wait for the reset or upgrade your plan.The count resets on the 1st of each month at 00:00 UTC. Or upgrade.
Team seatsYour plan has no free seat left. Upgrade your plan to invite a person.Remove a member or cancel an open invite. Manager has 3 seats, Label 10.
FeaturesYour plan does not include this feature. Upgrade your plan to use it.Move to a plan that includes it. The upgrade window names the plan.

Follows and daily browse credits

  • Follows: a message that starts Artist follow limit exceeded or Track follow limit exceeded means your workspace follows as many as the plan allows. Unfollow one, or upgrade. Every plan can follow 50 playlists.
  • Browse credits: each artist or track page you open costs one credit a day. Pages of artists and tracks your workspace follows cost nothing. Daily browse credit limit exceeded means you used them all today. Credits come back at 00:00 UTC.

In a team workspace

The limits are those of the workspace plan, and only the owner can change it. Members see Ask the workspace owner to upgrade.

After you upgrade

The new limits apply to your next action. If a screen still shows the old plan, reload it. See also My plan or payment looks wrong.

Questions

When do my monthly posts, video credits and AI insights reset?

On the 1st of each month at 00:00 UTC.

When do browse credits come back?

Every day at 00:00 UTC. Artists and tracks your workspace follows never cost a credit.

Do my pages go offline when I reach a limit?

No. A limit stops new additions only. What you already published stays live.

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